JP
Jayson P
1 reviews | Active since Oct 2020
18 Mar 2023, 10:11
Standard Bank incompetence with Enatis Papers
I waited almost 2 months for my vehicles enatis papers to be delivered to me.
After numerous calls , emails , escalations and assurances the day arrives for delivery and low and behold its the wrong papers.
Unbelievable. Annoying.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
18 Mar 2023, 10:21Dear Jayson
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Mar 2023, 10:21
Official
Dear Jayson
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
JP
Jayson P's updateReviewer Update
21 Mar 2023, 19:01Issue resolved.
Excellent work from your social media team.
Gordon Bila. 5 star service.
Excellent work from your social media team.
Gordon Bila. 5 star service.
JP
Jayson P's update21 Mar 2023, 19:01
Reviewer Update
Issue resolved.
Excellent work from your social media team.
Gordon Bila. 5 star service.
Excellent work from your social media team.
Gordon Bila. 5 star service.
Standard Bank's replyOfficial
22 Mar 2023, 07:30Hi Jayson
We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply22 Mar 2023, 07:30
Official
Hi Jayson
We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***