Standard Bank Incompetence is Unbelievable!

Item: Standard Bank
Rating: 1
Author: henry N

Standard Bank apologized and promised to rectify my account after my post last week. Today - another SMS at 9H05: Standard Bank: Your Credit Card account ending with *** 5011 is still overdue. Urgently make a payment of R348.01 by 2020-11-12 to avoid suspension. Reply with 1 to change or add a debit order or reply with 2 to make a payment commitment. ???????"

The incompetence continues...

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

09 Nov 2020, 16:15

Hello Henry

Thank you for posting your comments.

We are looking into the matter. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply09 Nov 2020, 16:15

Official

Hello Henry

Thank you for posting your comments.

We are looking into the matter. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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