OC
OLGA C

1 reviews | Active since Mar 2019

16 Mar 2021, 15:48

Standard bank incompetence

Well there's no way of saying any of this politly. Standard Bank a joke not worth their salt.

We constantly have beg for a response. They lie to us submit incorrect docs to the master to obtain a letter of executorship which still has not been given to us. Because of Standard Banks negligence we are now liable to pay death duties which I refuse to do reason we furnished these people with all the relevant documents and still their incompetence we are liable. Again with my dad's estate That's the problem Standard bank don't communicate with us.

This is a great disappointment my Dad was loyal to this company for 60 year service and there after 24 years as a pensioner. Clearly Standard bank does as they please when they please.

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Replies (1)
Standard Bank
Standard Bank's reply17 Mar 2021, 02:14
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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