RD
Rochelle D
1 reviews | Active since Nov 2019
30 Sept 2021, 14:53
Standard Bank Incompetence
The card division is highly *********** unapologetic about it. Ordered the same card from Aug last year and again week before last and it’s still has not arrived. Not to mention they issued my savings card and messed up my internet banking! I ordered my FNB card last wk and it has already arrived. Standard bank is truelly a waste of time and fail dismally when it comes to customer service and incompetence!
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Standard Bank's replyOfficial
01 Oct 2021, 02:27Hello Rochelle,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply01 Oct 2021, 02:27
Official
Hello Rochelle,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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