1 reviews | Active since May 2016

31 May 2016, 18:03

standard bank incompetence

<p>call centre and branch...**** about when and how person can access the funds in her revolving acc...my wife wanted to pay cash...in order to use the 5400 available however she was told at the branch in brackenfell...it cannot b a cash payment...it must deductions....it left me furious and ****ed...bcos she needs the funds and she is on maternity..</p>

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Replies (2)
Standard Bank
Standard Bank's reply01 Jun 2016, 07:36
Official

Good day Thuso Matseme

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply02 Jun 2016, 06:44
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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