MD
Mongezi D
1 reviews | Active since Feb 2020
28 Feb 2020, 08:09
Standard Bank in witbank pathetic service
I am Mongezi Ditabeng from Witbank my contact number is *** I am very appauled by the service rendered by Standard Bank I made an application for a vehicle and it was approved and the next few days I went to cancel it now they say I owe them for a vehicle I haven't even taken from the Dealer this is a Reap off I need help is solving this matter but I will not pay 20 000 for a car that is not even in my position I wish this can reach the highest Rank at Standard Bank for their unprofessional service and they hand me over to attorneys without even making an attempt to engage me as a client
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
28 Feb 2020, 13:15Hello Mongezi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply28 Feb 2020, 13:15
Official
Hello Mongezi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
MD
Mongezi D's updateReviewer Update
28 Feb 2020, 13:56I hope so cos I am at a loss of 18 000 for a car I haven't even driven yet and that is my son's educational trust Fund I wish I could also attach the proof of payement I will raise this issue of dissatisfaction and u professionalism in all social media platforms until I get attention and a valid reason y so much money or interests in less than a month inspite all the mis understanding
MD
Mongezi D's update28 Feb 2020, 13:56
Reviewer Update
I hope so cos I am at a loss of 18 000 for a car I haven't even driven yet and that is my son's educational trust Fund I wish I could also attach the proof of payement I will raise this issue of dissatisfaction and u professionalism in all social media platforms until I get attention and a valid reason y so much money or interests in less than a month inspite all the mis understanding
Standard Bank's replyOfficial
03 Apr 2020, 13:34Hello Mongezi Ditabeng
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply03 Apr 2020, 13:34
Official
Hello Mongezi Ditabeng
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
***
***