NZ
Nombulelo Z

1 reviews | Active since Jan 2016

26 Mar 2019, 09:49

Standard bank in potchesftroom mall

I went to Standard bank in Potchefstroom mall first week of January to put in an appointment to make will and I was told that someone will call me to make an appointment to date I haven't receive any call. Each time I go there I'm told the same thing.

They should just tell me that they don't offer that service so that I can move to another bank.

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Replies (2)
Standard Bank
Standard Bank's reply26 Mar 2019, 12:03
Official
Hi Nombulelo

Thank you for posting a comment.

One of the consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply03 Apr 2019, 10:37
Official
Good day Nombulelo

Thank you for your posting.

A response has since been sent in this regard.

We appreciate you bringing this to our attention.

Regards,
Complaint Resolution Centre
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