CK
Cebo K

1 reviews | Active since Apr 2021

19 Jul 2021, 15:47

Standard bank in kuilsriver is **** **** **** ****

Standard bank in kuilsriver has a **** service and everyone that works there have attitude towards clients including their manager have a bad attitude she doesn't know how to speak to people. Instead of rendering a proper service as serve client on time. The focus on giving attitude, on Saturday I went I to they branch and I waited outside for 2 hour. 1 minutes after 11am it was my turn to get in and they said I won't be assisted they are closing .today again i was inside the branch waiting to be served from 11:00 am and I give up and what ****es me off these people I asked them to give me my card and I will activate it on a nearest branch and instead off giving me my card they are being rude and arrogand. I urge standard bank South Africa to open up another brand in kuilsriver. And employment people that will render a good customer service and be resilent to standard bank customers.

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Replies (1)
Standard Bank
Standard Bank's reply20 Jul 2021, 01:49
Official
Hello Cebo Komanisi
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards
 
Complaint Resolution Centre
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