1 reviews | Active since Oct 2016

16 Jan 2025, 19:35

Standard Bank in free fall

Anyone know what’s happening with Standard Bank C/Card? Not going through for anything. Called them 6 hours ago and they acknowledged a glitch but would be sorted within a hour! It had benn ‘escalated’ which means…. Thrown in the air and no one has caught it!!

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Replies (4)
Standard Bank
Standard Bank's reply17 Jan 2025, 07:06
Official
Dear Liane

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply17 Jan 2025, 15:07
Official
Dear Liane

Thank you for taking our call.

We're glad this matter has been sorted.

Continue to have a great day further.

Kindest regards
Standard Bank Hello Peter Team 
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's update17 Jan 2025, 15:57
Reviewer Update
Thank you for calling me, I appreciate. The problem with my C/Card had been rectified over night.
Standard Bank
Standard Bank's reply17 Jan 2025, 17:21
Official
Good day , 

Our team would like to thank you for your patience while we resolved your matter. 

We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards, 
Standard Bank Social Media Team 
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