Standard Bank in contravention of POPIA act

Item: Standard Bank
Rating: 1
Author: Otto S

I received an unsolicited call from Standard Bank offering me life insurance today Where did the Bank get my personal details? This is in contravention of the POPIA act. Standard Bank please explain before I report this to the relevant authorities.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

17 Nov 2022, 15:01

Good day Otto

Thank you for raising your concerns with us.

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.

Our team will be in touch with further feedback.

Kind regards
Standard Bank Help Centre
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Standard Bank's reply17 Nov 2022, 15:01

Official

Otto S's updateReviewer Update

21 Nov 2022, 19:53

No response has been received. I shall therefore log a complaint with the relevant authority

Otto S's update21 Nov 2022, 19:53

Reviewer Update

No response has been received. I shall therefore log a complaint with the relevant authority

Standard Bank's replyOfficial

22 Nov 2022, 07:53

Hi Otto

Thank you for bringing your concerns to our attention. We will follow up and get back to you.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply22 Nov 2022, 07:53

Official

Hi Otto

Thank you for bringing your concerns to our attention. We will follow up and get back to you.

Kindest regards,

Standard Bank Hello Peter Team

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