JM
Johnny M
1 reviews | Active since Oct 2014
26 Jan 2021, 13:15
Standard bank impossible service
Standard bank changes their debit orders for now reason from your salary date to later date leaving a bigger risk for the payment. Why on earth would you change a successful debit order to a different date if 100% of the payment has been successful on the salary date. The latest debit was done a week later was successful, but it just doesn't make sense. Is someone board at the bank and just change dates for the fun of it. Getting hold of them to resolve this is an impossible task!
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Standard Bank's replyOfficial
27 Jan 2021, 04:24 Hello Johnny, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply27 Jan 2021, 04:24
Official
Hello Johnny, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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