BS
Bilal S

1 reviews | Active since Oct 2013

10 Nov 2021, 20:01

Standard Bank Immediate payments dont work

Made an immediate payment at 12pm today. Its now 8pm and the recipient hasn't received it. Ridiculous, unprofessional and charging for nothing.

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Replies (2)
Standard Bank
Standard Bank's reply11 Nov 2021, 02:42
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply11 Nov 2021, 12:16
Official
Dear Bilal Suliman

Thank you once again for posting your comments.

I refer to our telephonic conversation and can confirm the matter has been discussed.

Kind regards

Complaint Resolution Centre
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