Standard Bank Immediate Payments

Over quite sometime I’ve noticed how inconsistent Standard Bank’s immediate payments are. Firstly, the payment is meant to be immediate but often takes up to 30 minutes to reflect, thus defeating the purpose, especially in the case of an emergency. Secondly, of late they just fail and are funds are returned to your bank account.

I then have to use one of the other banks to process the transaction.

I would much rather not have the service offered than the current experience of having it available yet the service simply doesn’t work.

How is it that other banks are offering and executing this service effectively and consistently, yet a bank that has been on business longer than the other just can’t get it right?

In awe!