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Pumla M
1 reviews | Active since Jan 2022
04 Aug 2024, 15:41
Standard bank IM app ****
I downloaded the standard bank IM app to buy myself airtime with the money that was on my IM wallet. To my surprise, money went through buy I didn't receive my airtime. I’m not sure if I've been ****med. Does the IM app belong to Standard Bank though? I called the number that was on the app and they said they'll investigate and refund me but I’m still waiting.
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Standard Bank's replyOfficial
04 Aug 2024, 16:13Dear Pumla,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's reply04 Aug 2024, 16:13
Official
Dear Pumla,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***