WK
Winnie K

1 reviews | Active since Jul 2018

30 Jul 2018, 17:25

Standard Bank *******ly reserved funds on my account

Very disappointed with Standard Bank's work ethic, they reserved R 20 000 from my account without my permission!!!!!!Please can you investigate suspected *****, please follow up with Standard Ban****!

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Replies (2)
Standard Bank
Standard Bank's reply31 Jul 2018, 01:50
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply08 Aug 2018, 10:53
Official

Dear Winnie Kuypers

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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