NJ
Nasira J

1 reviews | Active since Sept 2011

22 Feb 2023, 08:39

Standard Bank - ******* Credit Bureau Enquiries

I have a credit check on my name on 1 Feb 2023 from Standard Bank Powercurve. What is this ? I did not apply for anything with Standard Bank. This is on my profile and affecting my credit score for no reason. Please rectify this as this is not in the least bit acceptable. I am not even a standard bank client. There is also a credit card that shows up on my profile but it has no payment info. What is going on ? Really ?

0
Replies (4)
Standard Bank
Standard Bank's reply22 Feb 2023, 08:45
Official
Hi Nasira

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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NJ
Nasira J's update27 Feb 2023, 07:32
Reviewer Update
Hi
Its been almost a week and although you reply to complaints here timeously, no one has contacted me about this! Pretending to be concerned and saying that you will get in touch to rectify something is not on. It shows the lack of integrity in this bank and I am uphauled and disgusted by this.
Rather ignore a bad review - atleast it shows you do not care. Instead of pretending to care and doing nothing!
NJ
Nasira J's update27 Feb 2023, 07:33
Reviewer Update
Hi
Its been almost a week and although you reply to complaints here timeously, no one has contacted me about this! Pretending to be concerned and saying that you will get in touch to rectify something is not on. It shows the lack of integrity in this bank and I am uphauled and disgusted by this.
Rather ignore a bad review - atleast it shows you do not care. Instead of pretending to care and doing nothing!
Standard Bank
Standard Bank's reply27 Feb 2023, 11:24
Official
Dear Nasira 

Thank you for getting back to us. The matter has been escalated and we will provide you with feedback as soon as possible.

Regards, 
Standard Bank Hello Peter Team
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