Standard bank ignoring SR request. Why?
I app**** for debt review through a registered counselor. All my other Accounts confirmed and rep****. Standard Bank does not even reply the counselor. Why is their service so bad. I have been with them for more than 30 years and now that I am in trouble they do not even care to respond.
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Replies (2)
Standard Bank's replyOfficial
07 Nov 2023, 07:27Hi Sias
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply07 Nov 2023, 07:27
Official
Hi Sias
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
09 Nov 2023, 08:07Hi Sias
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank social media Team***
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank social media Team***
Standard Bank's reply09 Nov 2023, 08:07
Official
Hi Sias
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank social media Team***
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank social media Team***