AM
Ann M
1 reviews | Active since Nov 2012
30 Nov 2024, 15:13
Standard Bank ignoring high court order instruction
A court order was been issued on 30th October 2024 by the high court against Standard Bank to transfer money to me from my late husband's deceased account. Standardbank has been ignoring email communications from my attorney for a month and not actioning the court order instruction.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
30 Nov 2024, 15:19Dear Ann,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Nov 2024, 15:19
Official
Dear Ann,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
AM
Ann M's updateReviewer Update
02 Dec 2024, 10:44Good day,
When do you think you'll be able to respond to me?
When do you think you'll be able to respond to me?
AM
Ann M's update02 Dec 2024, 10:44
Reviewer Update
Good day,
When do you think you'll be able to respond to me?
When do you think you'll be able to respond to me?
AM
Ann M's updateReviewer Update
03 Dec 2024, 09:50Good day,
I received a call from the Standard Bank Estates department on 2nd December only to notify me that my complain has been referred to another department. Kindly advise which department this will be and when are they going to contact me?
I received a call from the Standard Bank Estates department on 2nd December only to notify me that my complain has been referred to another department. Kindly advise which department this will be and when are they going to contact me?
AM
Ann M's update03 Dec 2024, 09:50
Reviewer Update
Good day,
I received a call from the Standard Bank Estates department on 2nd December only to notify me that my complain has been referred to another department. Kindly advise which department this will be and when are they going to contact me?
I received a call from the Standard Bank Estates department on 2nd December only to notify me that my complain has been referred to another department. Kindly advise which department this will be and when are they going to contact me?
AM
Ann M's updateReviewer Update
04 Dec 2024, 11:20Good day
When will your team get back to me?
When will your team get back to me?
AM
Ann M's update04 Dec 2024, 11:20
Reviewer Update
Good day
When will your team get back to me?
When will your team get back to me?
Standard Bank's replyOfficial
04 Dec 2024, 12:43Dear Ann
Our sincere apologies for the delay.
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Our sincere apologies for the delay.
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Dec 2024, 12:43
Official
Dear Ann
Our sincere apologies for the delay.
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Our sincere apologies for the delay.
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***