1 reviews | Active since Sept 2016

18 Oct 2022, 22:01

Standard bank ignoring complaints

Standard bank not taking complaints serious. My tap and pay option disappeared, I reported it and I was told I will be contacted. It has been a month now still not one assisting me.

0
Replies (1)
Standard Bank
Standard Bank's reply19 Oct 2022, 07:39
Official
Good Morning Ishmael

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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