cS
carel S

1 reviews | Active since Aug 2016

09 Aug 2016, 15:14

standard bank ignore client

<p>Since 18 July I phoned and e-mailed Standard Bank Home Loan Department<br />several times but there was no response or any reply from them.I am looking for a holiday on my bond.I phoned then serval times and send many email and till today no respons or reply</p> <p>This is not the way I thought Standard Bank do business especially if they<br />pretend to offer outstanding service to their clients.</p> <p> </p> <p> </p>

0
Replies (2)
Standard Bank
Standard Bank's reply10 Aug 2016, 11:59
Official

Good day Carel Swart

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********
Standard Bank
Standard Bank's reply11 Aug 2016, 11:20
Official

Good day Mr Swart

Thank you for allowing us an opportunity to address your complaint.

We value your feedback and continuous support.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********