Standard Bank if you had a lot more people like Thato, there would be a lot less frustrated customers.

I had been receiving incorrect sms's for some time from Standard telling me my new card was in the process. I informed them that I had no knowledge of this and to please see what was going on. Then yesterday I received an sms stating that my card was ready for collection at a centre I had never heard of. I again telephoned Standard executive division and after having been put through to three different departments, I was finally put through to Thato. She was like a breath of fresh air. She took down the details and set everything in motion immediately. Thank you Thato.