Standard Bank - I want to hear those recordings

In July I paid my arrears on my corporate credit card - confirmed by a member of the call centre on ***. On 5 August I spoke to Johannes from the call centre who told me I owed around another R20 000. On 7 August I was told by the call centre's Brownwyn that my payments were up to date. I also spoke to Johannes who told me I'd misunderstood what he'd said to me two days before. Bronwyn gave me her manager's email address but - because she couldn't spell her boss's name - the email came bouncing back.<br> <br> Johannes told me - on my request to get the money I'd paid on the 6th into my card transferred to my personal account - that I might as well use my card and not transfer it into my personal account. But I want the cash, Johannes. I have no cash because I paid money into my corporate card, which is what you wanted me to do. All unnecessarily. I want to hear my recorded conversations with Johannes and Bronwyn. Those recordings are for my own protection.<br> <br> Standard Bank has got itself into a non-functional state trying to replace the new system with another new system. Change the date on the request for patience from 21 June please. (Time and date 10ish on 7 August)