Standard Bank - how do I give 0 stars? (Please refer to complaint ***)

<p>I have tasked Nkululeko Sithole(and manager Zuziwe Mdingi) to close my standard bank account sometime last year, this was not actioned. On 10/02/2017, I received e mail confirmation that all charges would be reversed and that the account would be closed, still nothing actioned. I am now being called by Standard Bank, Collections department for an amount that Nkululeko is responsible for incurring by not doing his job. Noma Seale called me today, wanting to collect on this balance, and refused to provide me with an e mail address for complaints to be raised. Does standard bank not have a complaints e mail address in 2017? Noma then got very rude with me and dropped the call when I mentioned I would take this to Hello Peter. Please resolve now as I am sick of this **** service. I am not someone who Standard Bank is going to bully, and I will take this up legally if this is not resolved timeously. I can be contacted on e mail - ********** <p> </p> <p>Please ensure that someone contacts me so I can send the e mail whereby Nkululeko has promised to close the account and that fees would be reversed as I need this dealt with ASAP.</p> <p> </p> <p>Can this poor banking institute finally come to the party now?</p>