AE
Aman E

1 reviews | Active since Apr 2019

27 Nov 2019, 17:23

Standard Bank - How Can We Not HELP YOU!

Needed my EFT from my current account to my credit card cleared. Spent more than 30 minutes with consultants using my airtime. Got nowhere, Was told they would call me back before end of business day. Don't think they can tell time. Absolute joke of banking services. Spend less money on advertising and more money on competent consultants.

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Replies (2)
Standard Bank
Standard Bank's reply28 Nov 2019, 03:34
Official
Hello Aman, 

Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply05 Dec 2019, 14:55
Official
Dear Aman Ebrahim

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
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