Standard bank 48hour Cheque account !

Dear Standard Bank, why do you offer clients concession discounts when your staff are unwilling to assist clients in opening such accounts ? I have been to the Sandton City branch on Wednesday to open my account . The prestige banker Olivia promised the world and advised that I would have account confirmation by lunch time to submit my bond application for final viewing, just to find out there was a ***** alert on my account which I was not notified of. Sent an email to Given the team leader he also promised the world but no reply to my mail. He then handed this over to the branch manager Jason,he called and wanted background information, it was mentioned that to open a Cheque account it takes 48 hours ??? Wow that’s a first. It’s been more than 48 hours and nothing . The Sandton branch was really *********** in assisting me and I am no longer going to open a Cheque account to deal with people whom aren’t willing to assist me,just to save on interest rate. I will stick to my current bank. Just wanted to inform you of the level of service offered by the above mentioned people.