bV
babongile V
1 reviews | Active since Aug 2016
04 Jul 2024, 18:38
Standard Bank horror
I have no idea what is happening with Standard Bank I was duped into opening an account by one of the sales agents.In short I decided to keep the account today went into a branch in Cape Town Golden Arce they said they would fix my issues I keep getting incorrect statements and have never received statements for this account I decided to keep I was told I had been issued a card which I did not have and the fees were now R200 and something I paid R400 for that account today and was told by the manager I could register for the app now the app is still showing my email address linked to someone I do not know , I’m so confused with Standard Bank please sort this out
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
05 Jul 2024, 07:01Dear Babongile
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jul 2024, 07:01
Official
Dear Babongile
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
09 Jul 2024, 10:49Dear Babongile
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Jul 2024, 10:49
Official
Dear Babongile
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***