TM
Thandazile M

1 reviews | Active since Jun 2024

21 Jan 2025, 17:24

Standard Bank Horrible service

Standard Bank has such horrible service. The day i moved to prestige banking was the day my nightmares began. paying for a service you're not getting. Their private bankers do not reply to emails, their private banking line is always busy and they never get back to you. Will be cancelling my account with them.

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Replies (1)
Standard Bank
Standard Bank's reply21 Jan 2025, 17:31
Official
Dear Thandazile

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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