STANDARD BANK - HOPELESS AND USELESS - DUPLICATED TRANSACTIONS

Standard Bank has duplicated a number of entries on my account. They have also added purchases that were not made. This was not rectified until I called them to fix the problem on their side. The people do not answer their phones. I struggled for more than a day to get through, and when I did eventually get through, I had to spend more than 30 minutes with their consultant explaining that I did not make certain purchases. Totally unacceptable service. Maybe it is their ***********, Directors, Management and staff they employ. Nobody accepts the responsibility. This has been a very backward bank since the 1980s. Their systems are never in real-time. These directors need to catch a wake up at this bank