VS
Vanessa S
1 reviews | Active since Feb 2021
04 Feb 2021, 16:09
Standard bank hopeless
Standard bank is the worst bank to deal with especially the call centers. For the passed 6 months they have made my life so difficult be they honestly dont know what they are doing!!! Because of them and their lack of professionalism I did not get my home loan. My account is up to date and the say I'm in arrears when speaking to an agent with my month statement in front of me they had no words .. I refuse to pay this month (January) until someone corrects this.
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Standard Bank's replyOfficial
04 Feb 2021, 22:50Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply04 Feb 2021, 22:50
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***