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Antoinette D

1 reviews | Active since Dec 2018

18 Dec 2018, 09:52

Standard Bank honouring fees

So Standard Bank themselves debit my account early when no salary jas been paid and still charge me honouring fees. They previously paid me back and a couple of days later took more back.

They are extremely inconsistant and prey on us not checking on our accounts. Furthermore creditors including this bank ask for your salary date for deductions.

Their fine print then contradicts what they insist upon and yhere is no paper trail any more

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Replies (1)
Standard Bank
Standard Bank's reply18 Dec 2018, 10:15
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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