JVT
Juanré Van Tonder

1 reviews | Active since Sept 2018

24 Sept 2018, 12:39

Standard Bank Honouring Fees

My husband got charged honourig fees of R131. 14 for tol gate transactions that went through late like around 65 transactions x 131.14 totalling more than R8500 this is rediculous, we cannot pay other creditors because of this, we did phone the bank 3days ago to complain and up to now no reply or reversal, like everybody before me said this is plain and simple *******. Standard Bank let us see if you will even read this post or attempt to assist us herein and reverse these rediculous amount call Mr van Tonder on ********** 609

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Replies (2)
Standard Bank
Standard Bank's reply25 Sept 2018, 03:11
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply02 Oct 2018, 10:35
Official

Dear Juanré Van Tonder

Thank you for posting your comments.

Emails has been sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen

Complaint Resolution Centre

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