1 reviews | Active since Jun 2017
Standard Bank Honouring fee must be stop
Standard Bank has been persistent on this honouring fee. How do they explain this inconvenience they put on my account. The best way that I get to enjoy Standard Bank MyMo acc is when I'm not using my card. So I transfer funds to Capitec when I want to swipe. Every time I swipe with STD bank card, with enough funds in my acc, I get to pay honouring fee. I went to the Sunnyside branch and asked for clarification on the subject n the answer was too hard to leave with. For example , if I swipe pizza for R150 n I only have R148 in my acc, the bank will only penalize me for overdrawn fee but also the R150 (Honouring Fee). How is this practice even legal anywhere in the world. I now have to be careful as to when I make transactions using the card. I wanted to see if the card will buy when my acc is at R0 but it declined. I went on n tried to buy when short of R20 and the card declined again. Now I came to a conclusion that the honouring fee is a **** that Standard Bank is using to steel my money. Where does one go to get help with this matter because it looks like the level of *******ion in this country is so high. I don't know how to fight this unfairness. Will closing my account solve the problem? I don't think so. I would like to see MyMo account discontinued.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for taking my call. As per our discussion a reversal has been logged and reference number with the due date has been provided via SMS. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for taking my call. As per our discussion a reversal has been logged and reference number with the due date has been provided via SMS. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
