PZ
Puseletso Z
1 reviews | Active since May 2023
21 May 2023, 12:13
Standard Bank Honouring Fee
I am not happy at all with standard bank. They opened a student card for me, so it doesn’t have chargers at all. But I’m having an issue with the honouring fees. I always get my bank balance as a negative because they always reorganise the transactions for the honouring fee to be created. They say we buy without having money, and remembering very well, I haven’t bought anything without money, and who does that. I need help with this issue because as I’m speaking I have R116 as a negative balance and this cost my life since it reduces my allowance and now I can’t cover all my expenses. The way they are ********* they even charged me an honouring fee twice a month.
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Replies (1)Standard Bank's replyOfficial
21 May 2023, 12:37Hi Puseletso
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply21 May 2023, 12:37
Official
Hi Puseletso
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
