jJ
john J

1 reviews | Active since Aug 2011

01 Jun 2018, 11:52

Standard Bank - Honour Fees

Where do I start , well had some financial problems the last two months car broke and the bill is quite big and still paying off. Ok the short story is I went over my overdraught limit and Standard Bank charged met Honour Fees of almost a R1000.00 and now this month in the red again because off this . How and you repeat and repeat this cost . I spoke to one of the agents and explained everything and his attitude was you went over you limit and that's why . I mean the did not even wanted to listen to my explanations . I want my money back in my account !!!!

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Replies (2)
Standard Bank
Standard Bank's reply01 Jun 2018, 17:05
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply05 Jun 2018, 08:37
Official

Good day John.

Thank you for allowing us an opportunity to address your complaint. Please note that feedback has been emailed to you.

We value your feedback and continuous support.

Kind regards

Complaint Resolution Centre

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