FM
Felicity M

1 reviews | Active since Feb 2021

24 Feb 2021, 13:41

Standard bank homeloans, thanks.

My homeloan account got handed over after debt review company messed it up and only found out when I received summons from the bank. I called the law firm handling this and they adviced me to go to court to plead my case- am thankful as this gave me the opportunity to renegotiate. Furthermore as I was paying the agent who would call after my account was returned back to the bank made me aware of other options that would make the load lighter and ensure I can be able to meet my monthly repayments and not default. Thank you all so much for your understanding and support as me and my family stil has a roof over our heads.

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Replies (1)
Standard Bank
Standard Bank's reply25 Feb 2021, 03:52
Official
Hello Fecility Mejelo, 
 
Thank you for your posting. 
 
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 
 
We are delighted to hear of your wonderful experience. 
 
Kind regards 

Complaint Resolution Centre
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********** (fax)
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