AB
Ala B
1 reviews | Active since Jan 2019
21 Aug 2020, 12:09
Standard Bank Homeloans needs a shake up!
After numerous e mails I still have no response from Standard Bank Homeloans with regards my account. The call center is dysfunctional
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
21 Aug 2020, 16:40Dear Ala Breytenbach
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply21 Aug 2020, 16:40
Official
Dear Ala Breytenbach
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
10 Sept 2020, 09:44Hello Ala
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply10 Sept 2020, 09:44
Official
Hello Ala
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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