MB
Marc B
1 reviews | Active since Dec 2018
06 Oct 2021, 09:49
Standard Bank HomeLoans Department
This Bank should not even receive 1 star!
An Application for a small readvance on our HomeLoan for a garage I had to purchase cash because Standard Banks communication and understanding of urgent is non existent! After a month of back and forward I finally got hold of one of the Directors.
He assured me it would be sorted out!
It is now almost 2 and a half months and nothing!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Oct 2021, 01:38Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply07 Oct 2021, 01:38
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
MB
Marc B's updateReviewer Update
07 Nov 2021, 02:22You rep**** on the 7th October.
Today is a month later!
Where did the wheels come off Standard Bank?
After on a public forum, you were going to sort this out, you have proved the inability of any Department of your financial institutions ability to comply with or have the common decency of basic human social behaviour!
How can a Bank be so backward in our times!
Today is a month later!
Where did the wheels come off Standard Bank?
After on a public forum, you were going to sort this out, you have proved the inability of any Department of your financial institutions ability to comply with or have the common decency of basic human social behaviour!
How can a Bank be so backward in our times!
MB
Marc B's update07 Nov 2021, 02:22
Reviewer Update
You rep**** on the 7th October.
Today is a month later!
Where did the wheels come off Standard Bank?
After on a public forum, you were going to sort this out, you have proved the inability of any Department of your financial institutions ability to comply with or have the common decency of basic human social behaviour!
How can a Bank be so backward in our times!
Today is a month later!
Where did the wheels come off Standard Bank?
After on a public forum, you were going to sort this out, you have proved the inability of any Department of your financial institutions ability to comply with or have the common decency of basic human social behaviour!
How can a Bank be so backward in our times!
MB
Marc B's updateReviewer Update
07 Nov 2021, 02:29Oh my,
Well I just searched Standard Bank and there are 33357 reviews! Star rating -1
So they don’t care.
Surely this sets off alarm bells
Well I just searched Standard Bank and there are 33357 reviews! Star rating -1
So they don’t care.
Surely this sets off alarm bells
MB
Marc B's update07 Nov 2021, 02:29
Reviewer Update
Oh my,
Well I just searched Standard Bank and there are 33357 reviews! Star rating -1
So they don’t care.
Surely this sets off alarm bells
Well I just searched Standard Bank and there are 33357 reviews! Star rating -1
So they don’t care.
Surely this sets off alarm bells