VB
Valdrina B
1 reviews | Active since Jul 2014
30 Sept 2024, 09:14
Standard Bank Homeloans
Good Day
I Have a home loan with standard bank. I have been trying to contact regarding a 12 months statement from March 2023 until September 2024. I'm on arrears and my employer want to assist and they will not approve with the statement. Today, 30 September2024 is the last day to submit. Hope this matter will be resolved as soon as possible.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
30 Sept 2024, 09:18Good day Valdrina.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Sept 2024, 09:18
Official
Good day Valdrina.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
01 Oct 2024, 14:39Good day Moloko.
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Oct 2024, 14:39
Official
Good day Moloko.
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
VB
Valdrina B's updateReviewer Update
02 Oct 2024, 12:59Good Day
I would like to express my deep gratitude for the dedicated work that Mr. Gorden Bila from Standard Bank did. The matter was resolved within few hours and I'm glad I was assisted.
Thank you Mr. Gorden Bila for your professionalism and kindness.
Kind Regards,
Moloko
I would like to express my deep gratitude for the dedicated work that Mr. Gorden Bila from Standard Bank did. The matter was resolved within few hours and I'm glad I was assisted.
Thank you Mr. Gorden Bila for your professionalism and kindness.
Kind Regards,
Moloko
VB
Valdrina B's update02 Oct 2024, 12:59
Reviewer Update
Good Day
I would like to express my deep gratitude for the dedicated work that Mr. Gorden Bila from Standard Bank did. The matter was resolved within few hours and I'm glad I was assisted.
Thank you Mr. Gorden Bila for your professionalism and kindness.
Kind Regards,
Moloko
I would like to express my deep gratitude for the dedicated work that Mr. Gorden Bila from Standard Bank did. The matter was resolved within few hours and I'm glad I was assisted.
Thank you Mr. Gorden Bila for your professionalism and kindness.
Kind Regards,
Moloko