SM
Sfiso M
1 reviews | Active since May 2023
23 May 2023, 21:34
Standard Bank Homeloan department
Good evening, I'm so disappointed by Standard Bank homeloan Department. We've been waiting for my Clients Bond Cancellation figures for 2months now. The Bad 👎👎👎Service and I don't care attitude 👎👎👎👎We're receiving from Standard Bank is Shocking 🤬🤬
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
24 May 2023, 07:31Dear Sfiso Manana
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
Standard Bank's reply24 May 2023, 07:31
Official
Dear Sfiso Manana
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
SM
Sfiso M's updateReviewer Update
24 May 2023, 14:56Good afternoon, thank you for your reply.
My clients Bond account number is *** MR GT UBISI.
My clients Bond account number is *** MR GT UBISI.
SM
Sfiso M's update24 May 2023, 14:56
Reviewer Update
Good afternoon, thank you for your reply.
My clients Bond account number is *** MR GT UBISI.
My clients Bond account number is *** MR GT UBISI.
Standard Bank's replyOfficial
24 May 2023, 15:06Good day Sfiso
Thank you for the feedback.
We will share these details with our team.
Please be on the look out for our feedback.
Kind regards
Standard Bank Hello Peter Team
Thank you for the feedback.
We will share these details with our team.
Please be on the look out for our feedback.
Kind regards
Standard Bank Hello Peter Team
Standard Bank's reply24 May 2023, 15:06
Official
Good day Sfiso
Thank you for the feedback.
We will share these details with our team.
Please be on the look out for our feedback.
Kind regards
Standard Bank Hello Peter Team
Thank you for the feedback.
We will share these details with our team.
Please be on the look out for our feedback.
Kind regards
Standard Bank Hello Peter Team
SM
Sfiso M's updateReviewer Update
26 May 2023, 09:07Dear Standard Bank . A professional
person myself I would want to know the
actions of your employees in a particular situation. We getting no help from you, it's been two and half months waiting for Bond cancellation figures.
person myself I would want to know the
actions of your employees in a particular situation. We getting no help from you, it's been two and half months waiting for Bond cancellation figures.
SM
Sfiso M's update26 May 2023, 09:07
Reviewer Update
Dear Standard Bank . A professional
person myself I would want to know the
actions of your employees in a particular situation. We getting no help from you, it's been two and half months waiting for Bond cancellation figures.
person myself I would want to know the
actions of your employees in a particular situation. We getting no help from you, it's been two and half months waiting for Bond cancellation figures.
Standard Bank's replyOfficial
26 May 2023, 09:12Dear Sfiso
We have escalated this matter with our Home loans investigator team.
Our team will look into this matter and provide an update by end of business, we apologize for the delay.
Please be on the look out for a call from our team.
We have escalated this matter with our Home loans investigator team.
Our team will look into this matter and provide an update by end of business, we apologize for the delay.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply26 May 2023, 09:12
Official
Dear Sfiso
We have escalated this matter with our Home loans investigator team.
Our team will look into this matter and provide an update by end of business, we apologize for the delay.
Please be on the look out for a call from our team.
We have escalated this matter with our Home loans investigator team.
Our team will look into this matter and provide an update by end of business, we apologize for the delay.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
SM
Sfiso M's updateReviewer Update
29 May 2023, 14:49Dear Standard bank,
It has been more then two months awaiting bond cancellation figures herein!!!! We are without words for the poor and shoddy level of service received to date. Can we please!!!!!!!!!!!!! have the bond cancellation figures issued herein, as it is the least you can do, just your work.
SM
Sfiso M's update29 May 2023, 14:49
Reviewer Update
Dear Standard bank,
It has been more then two months awaiting bond cancellation figures herein!!!! We are without words for the poor and shoddy level of service received to date. Can we please!!!!!!!!!!!!! have the bond cancellation figures issued herein, as it is the least you can do, just your work.
Standard Bank's replyOfficial
29 May 2023, 15:06Good Day Sfiso
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 May 2023, 15:06
Official
Good Day Sfiso
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***