Standard Bank Homeloan Department

<p>I accepted my credit quotation and then Standard bank went and changed the agreed interest rate! After the bond originator asked for the rate to be reviewed and changed back to the agreed rate they went along and changed my first bond interest rate! I have been waiting for more than a month for this to be resolved! The originator said someone will phone but had no response as yet! I even phoned the complaints dept but no feedback yet, the call centre consultant said I will receive a sms with a reference number but I did not! I am thinking of taking my entire homeloan portfolio to another bank!</p>