Standard Bank Homeloan

I've been banking with standard bank for the past 30 years and have taken a number of personal loans amd other investments and in 2014 I took homeloan first time buying a property was not aware that the interest rate is negotiable.

I decided to check with other banks to see what interest rate i would get if I move my homeloan to to them the first bank i called (SA Homeloan), I was given was 11% the bank informed because my credit score is so good they are surprised standard bank is giving me so high rate.

I informed standard bank that other bank is giving me 11% because my credit rate being so good compared to standard banks 12.13% they said they will get back to me. I had to call them after few days and was told they cannot help me with rate change even though I was a customer for so many years.

Im very disappointed guess they will be losing me has a customer all my investments and salary deposits will be moved including my homeloan and will also advise my friends and family to do so has well