VM
Vernon M
1 reviews | Active since Apr 2019
08 Apr 2019, 15:11
Standard Bank Home Loans - the name says it all super 'standard' service or no service
Hello Standard Bank Home Loans. Waited for over 25 minutes for a consultant........call cut off. Called back currently at 15 minutes and counting. Trying to resolve an error that was confirm by your consultant a week back - Ref ********** 513 Really poor service.
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Replies (5)VM
Vernon M's updateReviewer Update
08 Apr 2019, 15:19Its now 25 mins the consultant has put me on hold so that she can escalate the issue.
Poor service as the issue was noted on the and the consultant needed me to explain myself again.
VM
Vernon M's update08 Apr 2019, 15:19
Reviewer Update
Its now 25 mins the consultant has put me on hold so that she can escalate the issue.
Poor service as the issue was noted on the and the consultant needed me to explain myself again.
VM
Vernon M's updateReviewer Update
08 Apr 2019, 15:19Its now 25 mins the consultant has put me on hold so that she can escalate the issue.
Poor service as the issue was noted on the and the consultant needed me to explain myself again.
VM
Vernon M's update08 Apr 2019, 15:19
Reviewer Update
Its now 25 mins the consultant has put me on hold so that she can escalate the issue.
Poor service as the issue was noted on the and the consultant needed me to explain myself again.
VM
Vernon M's updateReviewer Update
08 Apr 2019, 15:22Consultant that I spoke to Miss Elsie.
She says she will call me back within the next 5 mins
VM
Vernon M's update08 Apr 2019, 15:22
Reviewer Update
Consultant that I spoke to Miss Elsie.
She says she will call me back within the next 5 mins
VM
Vernon M's updateReviewer Update
08 Apr 2019, 15:22Consultant that I spoke to Miss Elsie.
She says she will call me back within the next 5 mins
VM
Vernon M's update08 Apr 2019, 15:22
Reviewer Update
Consultant that I spoke to Miss Elsie.
She says she will call me back within the next 5 mins
Standard Bank's replyOfficial
09 Apr 2019, 12:30Hi Vernon
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
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Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's reply09 Apr 2019, 12:30
Official
Hi Vernon
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***