MM
Mthandeni M
1 reviews | Active since Nov 2020
30 Jun 2021, 10:53
Standard Bank Home loans surprise double deduction is still ruining my record
Standard Bank Home Loans suddenly debited twice the normal installment and no one is telling me why or when they will assist with declined debit order fees and credit record impact
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Standard Bank's replyOfficial
01 Jul 2021, 04:25Hello Mthandeni,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply01 Jul 2021, 04:25
Official
Hello Mthandeni,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***