HN
Heloshini N

1 reviews | Active since Sept 2018

01 Apr 2019, 20:52

Standard bank home loans slow & sloppy

The sale of my house is being delayed by Standard Bank. They managed to copy my ERF address incorrectly. They have been so slow to correct it. Even their own escalation process is slow. I'm just continuing to pay interest on my bond while they drag their feet. It's so unfortunate that we pay for others mistakes. My financial plans are also being delayed.

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Replies (1)
Standard Bank
Standard Bank's reply01 Apr 2019, 21:54
Official
Hi  Heloshini

Thank you for posting a review.

One of the consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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