STANDARD BANK HOME LOANS REFUSING TO ASSIST WITH EVALUATION

I HAVE BEEN TRYING TO GET A STANDARD BANK EVALUATOR TO COME EVALUATE MY PROPERTY SO THAT I CAN UPDATE MY INSURANCE COVER SINCE 13 JANUARY 2022. I WAS PROMISED THAT THE EVALUATION WOULD BE DONE BY 21 JANUARY - BUT NOTHING. I HAVE SENT COPIOUS AMOUNTS OF EMAILS, I KEEP GETTING SMS'S OF SAID REQUEST BUT THEY ARE SIMPLY NOT INTERESTED IN ASSISTING ME. I HAVE REQUESTED TO BE CONTACTED WITH SOMEONE OF AUTHORITY BUT AGAIN THEY IGNORE MY REQUEST. WELL DONE STANDARD BANK - ONCE AGAIN YOU NEVER FAIL TO KEEP UP WITH YOUR BAD SERVICE HISTORY, ATLEAST YOU ARE CONSISTENT AT ONE THING