ZM
Zahid M
1 reviews | Active since Feb 2015
18 Nov 2021, 10:19
Standard bank home loans poor service
Did an application for a re-advance on my home loan on 29-10-21, I received no feedback and constantly had to call back to query the progress. I was eventually told on a call that I made to follow up that proof of insurance is required which I sent within the day. to date no payout has been made (18-11-21)
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Standard Bank's replyOfficial
18 Nov 2021, 10:46Dear Zahid M
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply18 Nov 2021, 10:46
Official
Dear Zahid M
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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