Standard Bank Home Loans Pathetic service!!!

Item: Standard Bank
Rating: 1
Author: natasha B

Pathetic service from the homeloans department,

they call you to offer a great rate if you move your salary and when you do they will back out.

terrible Standard Bank!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

30 Apr 2021, 04:55

Hello Natasha

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply30 Apr 2021, 04:55

Official

Hello Natasha

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***

*** (fax)
***

natasha B's updateReviewer Update

03 May 2021, 09:36

i am still awaiting feedback. you guys do not value customers. i will be moving my dealings back to FNB. they offer a great service

natasha B's update03 May 2021, 09:36

Reviewer Update

i am still awaiting feedback. you guys do not value customers. i will be moving my dealings back to FNB. they offer a great service