HVdw
Hendrik Van der walt
1 reviews | Active since May 2023
29 May 2023, 14:32
Standard Bank Home Loans Negligents
My credit profile has been affected due to Standard Bank Home Loans negligents by not removing my name from the credit record as the property was sold 3 years ago. Therefore payments of the shortfall has been made as per the arrangement with Standard Bank Home Loans and extra is being contributed each month the past 3 years and this has not been updated on my credit record and therefore it still states that no payment was made. Numerous communication and contact was made with Standard Bank but no rectification was made towards my profile. I would never apply for any type of business with Standard Bank again as I was a loyal client for many years.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
29 May 2023, 14:41Dear Hendrick
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 May 2023, 14:41
Official
Dear Hendrick
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
08 Jun 2023, 15:09Dear Hendrick
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
Standard Bank's reply08 Jun 2023, 15:09
Official
Dear Hendrick
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
Standard Bank's replyOfficial
08 Jun 2023, 15:49Dear Hendrick
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jun 2023, 15:49
Official
Dear Hendrick
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
HVdw
Hendrik Van der walt's updateReviewer Update
10 Jun 2023, 16:56The issue is eventually resolved.
Thank you Standard Bank for making a effort on assisting me.
To the team at standar bank that assisted on sorting out this issue.
To you I give all my thanks and appreciat it very much😊
Thank you Standard Bank for making a effort on assisting me.
To the team at standar bank that assisted on sorting out this issue.
To you I give all my thanks and appreciat it very much😊
HVdw
Hendrik Van der walt's update10 Jun 2023, 16:56
Reviewer Update
The issue is eventually resolved.
Thank you Standard Bank for making a effort on assisting me.
To the team at standar bank that assisted on sorting out this issue.
To you I give all my thanks and appreciat it very much😊
Thank you Standard Bank for making a effort on assisting me.
To the team at standar bank that assisted on sorting out this issue.
To you I give all my thanks and appreciat it very much😊
Standard Bank's replyOfficial
11 Jun 2023, 08:17Dear Hendrik
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it.
Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it.
Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply11 Jun 2023, 08:17
Official
Dear Hendrik
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it.
Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it.
Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***