Standard Bank Home Loans - Misconduct

I advice to check Standard Bank Home loans and note you not going to get assistance if a problem on bank side happens, the do not communicate explain how a home loan of R 471 000 made in 2013 accumulated interest to R 554 000 , monthly Assurance paid monthly payment goes from where it started R 3800 to Nov 2024 R 5020 all fine then Jan 2025 to R 6561 and o yes no communication warning info nothing just when you log a call bank made error on premuim so not going to R 8800 still no communication - yes understand there was a 36 month fix rate of 8.65% which according to them expired now but we also had to intrest rate cuts - so how do they jump to 12% which still do not give you their deductions please note not 1 day was i behind and when phoning answer is log a call and we will see - what about money taken and not informed of - I do not have extra so how must does this work - STAY AWAY from Stand Bank - I have logged complaint at ombudsman how long it going to take I do not know but I will not pay 1 cent on this ***** - 2 consultants 4 different answers and yet both states problem on bank side but it is my fault