Standard bank home loans incompetency

We app**** for a standard bank home loan in July 2021 and the bond was approved on the 6th of, this was after we went back and forth THREE TIMES to the bond registration lawyers ( so they got the forms 3 times wrong). A process that should have been done once.

The bond was also approved with a readvance to help us complete the finishes in the house. We have engaged and pleaded our case with 8 different people and each is telling us a different story. We have had evaluators/assessors coming to the house and still we not getting any help, but lots of questions and asked different forms which we provide. And each time we are getting different reference numbers with each consultant. This is so FRUSTRATING because it points to the level of incompetency in the company, its as if its intentionally done and we feeling so helpless